ALONE is a national organisation that enables older people to age at home. Our work is for all older people and aims to improve physical, emotional and mental wellbeing. We have a National network of staff and volunteers who provide an integrated system of Support Coordination, Practical Supports, Support & Befriending, a variety of Phone Services, Social Prescribing, Housing with Support and Assistive Technology.
We use individualised support plans to address health, financial benefits and supports, social care, housing, transport and other arising needs using technology and through harnessing other services. We work to empower the whole sector of community support for older people through our Community Impact Network that provides Training, IT support and resources to other organisations.
If you would like to refer someone or yourself to ALONE please visit https://alone.ie/make-a-referral/ or call us on 0818 222 024 open seven days a week 8 am to 8 pm.
Our Services
The National Support & Referral Line- 0818 222 024
The ALONE National Support & Referral Line creates direct access to ALONE’s integrated service model. Older people and other agencies are encouraged to call 0818 222 024 for access our services advice, and information seven days a week from 8am – 8pm.
Our National Support and Referral Line can also be assessed by professionals in Local Authorities, Local Development Companies, Hospitals, Primary Care, the HSE, GP’s, members of PPN’s and other community services, including pharmacy staff to refer older people to our services CHY 8259 RCN 20020057
The National Support and Referral Line aims to provide support to:
· Older people calling for support and access to our services and help to resolve issues such as housing, health, financial concerns.
· Older people calling with feelings of loneliness, isolation, and fear.
· Older people and the general public calling for information.
· ALONE Volunteers querying about Support & Befriending Visits or raising concerns for the older people they visit.
Support Coordination
ALONE’s Support Coordination empowers older people by devising personalised support plans to address challenges and find solutions.
We offer access to our own services while coordinating and enabling older people to access other services in the community.
These are medical as well as non-medical sources of support to improve physical, emotional and mental wellbeing.
The service offers help to resolve a wide range of difficulties while giving practical support and engagement within their own community.
All our services include providing technology solutions to support older people who remain at home.
Support & Befriending
ALONE’s Support & Befriending service provides companionship and practical support to older people who would like or need it. The service also provides assistance to solve everyday problems and links the older person in with local events and activities. We provide advice and information on health and wellbeing and will provide the older person with further support as and when required.
Visitation Support & Befriending
ALONE’s Visitation Support & Befriending Service provides regular visits to an older person. We provide friendship, practical support and links to local activities and initiatives.
Telephone Support & Befriending
ALONE’s Telephone Support & Befriending Service provides daily or weekly telephone contact to an older person. We provide friendship, advice and offer CHY 8259 RCN 20020057
information on health and wellbeing, risk management and how to get involved in local activities and relevant initiatives.
Social Prescribing
Social Prescription is integrated into each of ALONE’s Services. We provide practical support and encouragement to older people to access non-medical sources of support within their community.
Assistive Technology
ALONE’s Assistive Technologies mission is to create an infrastructure to empower older people to use technology, enabling the user to manage their social connection, health, safety and security.
Housing with Support
Housing with Support is a model of universal design housing with 24/7 care and support staff on-site support to create an alternative housing choice for those who need it and reduce the dependency on nursing homes.
ALONE’s Housing
ALONE’s Housing provides homes and ongoing support for older people who have housing difficulties. We provide secure tenancies with visiting supports which enable independent living.
